Accommodation Fees: |
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Accommodation fees include: breakfast buffet and one meal (lunch or dinner), transportation and assistance from and to the train station of Machu Picchu and mentioned courtesy services depending on the type of room and package described on the website. |
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All fees are in American currency and include 10% service charge. |
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Fees do not include 19% Value Added Tax (VAT) for Peruvians and foreign residents staying in Peru longer than 60 consecutive days. |
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Children under 12 may share a room with their parents. In this case they will share a bed with an adult.
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Payment Online and transaction Fee USD 9.50 |
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Exchange rate considered in our fees: S/3.10 = USD 1.00 (S/. = Soles – Peruvian Currency).
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Reservation Guidelines: |
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It is important that you give us all the information corresponding to the registered guest to carry out the confirmation, such as: complete name, passport or ID, nationality, check-in and check-out dates, number and type of room requested, number of guests, dietary restrictions, arrival time and a telephone number to contact you back in case more information is needed. |
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After receiving a reservation request, we will proceed to verify availability and within 48 hours we will be sending you a reservation status and your confirmation code. |
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Modifications which involve changing the arrival or departure date are subject to availability. |
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Additional requirements for your reservation must be sent by e-mail to reservations@sumaqhotelperu.com or tel/fax (511) 445 7828 (Lima-Peru). As well as our Toll Free: US & Canada + 1 866 682 0645, United Kingdom + 44 808 120 3902 and Spain + 34 900 808 663.
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Please note that we will not carry out phone reservations. |
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Check- in: 12:00 hrs / Check-out: 10:00 hrs. |
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Penalties: |
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No-Show: One night room rate will be applied as a fine. |
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All cancellations carried out by guests with 30 days before the arrival date are subject to a fine of USD$ 100.00 for administrative fees. |
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All cancellations carried out less than 30 days upon date of arrival are subject to a fine equivalent to one night room rate. (Doesn’t apply for “Promotions and Specials” bookings). |
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Note that the maximum time to request a refund is one month upon arrival to the hotel and the hotel will have 30 days, upon receiving the request, to carry out all refunds. |
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Promotions and Specials: |
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Accommodation fees include: breakfast buffet and one meal (lunch or dinner), assistance from and to the train station of Machu Picchu and mentioned courtesy services depending on the type of room and package described on “details”. |
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Must be reserved with one month in advance. |
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The minimum stay to apply for Promotions should be of 2 nights. |
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Modifications which involve changing the arrival or departure date are subject to availability. |
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Can not be combined with other rates and promotions. |
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For any other accommodation or type of room specify on the inquiry. Such as: matrimonial, singles on superior deluxe, junior suite or Sumaq suite, etc. |
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Payments are NON-refundable. |
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Rates are subject to 100% charge on cancellations. |
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Rates are subject to availability and change without prior notice. |
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